Terms of Service
Effective Date: April 17, 2025
These Terms of Service (“Terms”) govern your use of our website and the purchase of 3D printed parts and related services. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Products and Services
We specialize in the design, production, and sale of 3D printed parts. Due to the nature of 3D printing, some variations and minor imperfections may occur. We strive for precision but cannot guarantee absolute uniformity in each print.
2. Custom Orders
Custom parts are made to your specifications. You are responsible for ensuring that all provided models and dimensions are accurate and manufacturable. We reserve the right to reject orders that are not feasible, illegal, or violate intellectual property rights.
3. Pricing and Payment
All prices are subject to change without notice. Payment must be completed at checkout. We accept major credit cards and other approved payment methods.
4. Shipping
We currently ship only within the United States. Orders placed with international shipping addresses will be canceled and refunded.
Shipping costs and estimated delivery times are calculated at checkout. Please note that production time for 3D printed items may vary based on complexity and order volume. Once shipped, delivery times typically range from 3–7 business days, depending on your location and selected shipping method.
We are not responsible for delays caused by carriers, weather, or other factors beyond our control.
5. Intellectual Property
All content, product designs, graphics, logos, text, images, and other materials on this website are the intellectual property of DBDesigns or are used with appropriate permissions or licenses. This includes, but is not limited to, custom 3D models, product descriptions, and website design.
Users may not copy, reproduce, modify, distribute, display, perform, or transmit any part of the site or its content without prior written consent from DBDesigns. Use of any content without permission may violate copyright, trademark, and other applicable laws.
Customers retain ownership of any custom designs or models they submit for printing, but by placing an order, they grant DBDesigns a limited license to use, modify, and reproduce the files solely for the purpose of fulfilling the order.
6. Limitation of Liability
We are not liable for damages resulting from misuse, improper installation, or modification of our products. Our liability is limited to the cost of the purchased item.
Refund and Returns Policy
Last Updated: April 17, 2025
We want you to be satisfied with your purchase. Due to the customized nature of 3D printed parts, our return and refund policy is as follows:
1. Standard Items
Standard item orders cannot be returned or refunded unless they arrive damaged or defective. If there is an issue with a standard item, contact us within 7 days of delivery with clear photos and a description of the problem.
2. Custom or Made-to-Order Items
Custom orders cannot be returned or refunded unless they arrive damaged or defective. If there is an issue with a custom order, contact us within 7 days of delivery with clear photos and a description of the problem.
3. Damaged or Defective Items
If your item arrives damaged or defective, we will offer a replacement or refund. Please provide photos and contact us within 7 days of delivery.
4. Cancellations
Orders may be canceled within 2 hours of placement. After that, production may begin, and cancellation may not be possible.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping method.